Yes, you can return items on clearance. Our Returns Policy applies.
- Items must be unworn and unused with the original returns tags still attached.
- In the original packaging which must be in the original condition. This includes branded dust bags, care and/or authenticity cards.
- Include all items you want to return and ship it back to us in the supplied brown shipping box (plus white Cosette gift box if included).
FINAL SALE
Items marked FINAL SALE can't be returned or exchanged due to change of mind.
These items will be marked as such on relevant product pages, in your shopping bag, and during the checkout process.
- These exceptions do not apply when an item is faulty, unfit for its purpose, or does not match the description provided. In such cases, consumer guarantees apply, or where otherwise required by law.
- Please note that the rights described in this policy are in addition to the statutory rights to which you may be entitled under the Australian Consumer Law and other applicable Australian consumer protection laws and regulations. There may be limitations on your right to return and receive a refund for products; however, these limits will always be subject to your statutory rights.
- When providing a remedy under consumer law, proof of purchase is required.
- It’s okay to change your mind. However, to prevent fraud or abuse of our Returns Policy, we may refuse to accept items returned for Change of Mind reasons if we reasonably believe fraudulent conduct or abuse of our Change of Mind Returns Policy is involved.