Orders which are more than the equivalent of NZ$190 and shipped to New Zealand may incur GST, customs charges and duties charged by the NZ Customs Service once the parcel reaches its destination port and must be paid by the recipient directly to the NZ Customs Service or its authorized service provider.
COSETTE is not responsible for and will not reimburse any of these charges and duties. Please note that separate orders placed on the same day will still be subject to the customs charges and duties.
There are limited times when only the duty and GST can be refunded to you by the NZ Customs Service.
Please find out more here: https://www.customs.govt.nz/personal/duty-and-gst/faqs/